Business Rate Appeals
Valuation appeals to the Valuation Office
You can appeal if you think your property has been given the
wrong rateable value but the rules for appealing are quite
strict.
You can appeal if you think any of the following applies:
- The rateable value shown in the rating list (either following a
revaluation or when the property is first valued) is wrong
- There has been a material change of circumstances, which has
affected the value of your property. Material changes of
circumstances include:
- (a) a physical change to the building
(for example, if part of it is demolished or destroyed)
- (b) a physical change in the local
area (for example, if there have been major road works or flooding
in the area)
- (c) a change in the use of the
building
- (d) a change in the use of a
neighbouring property
- A valuation officer’s change in value is wrong
- A decision by a valuation tribunal (VT), lands tribunal or
higher court has affected your own valuation (see below)
- Your property should be exempt, or part of it should be
considered as a domestic property
- Your property should be considered for rating as more than one
property, or several properties should be considered as one
property
- There is another sort of error in the list entry, for example,
the address is wrong or the date of an alteration is wrong
If you decide to appeal you should do so as quickly as possible.
This is because, for most appeals, there are limits on how far back
any change in value will go.
It is also important to act quickly because if you appeal
following a material change of circumstances, the valuation must be
based on the facts as they stand on the day you make your appeal.
So, for example, if you appeal because you have been affected by
disruption caused by local building work, but you only appeal after
the work has finished, it is very unlikely that the rateable value
of your property can be reduced.
If a valuation officer changes the rateable value and you want
to appeal against that change, you must do so no later than six
months after the valuation officer tells you about the change.
Your appeal may affect the amount you have to pay in Business
Rates.
If your rateable value changes as the result of your appeal, and
the amount you have to pay is altered because of this, Harlow
Council will let you know by sending you a revised bill.
In the meantime you must keep up your payments as shown on your
original bill. If you don’t, the council will take recovery action.
When the appeal is settled, Harlow Council will refund, with
interest, any difference between the amount you have already paid
and any reduction resulting from the appeal. The council will not
pay interest if a liability order has been issued against you.
There are the limits on backdating. In general, you can appeal
against your valuation at any time while a rating list is in force.
For example, for the rating list that came into force on 1 April
2005, you can appeal until 31 March 2010. However, the rateable
value will be changed from either the date of the change in value
or the effective date, whichever is later.
Exceptions to this rule are:
If a change, which affects your rateable value, happens in March
in any year, you can appeal in the following month. In these
circumstances, any change in value would be fully backdated to the
date the change happened.
Also, if you are appealing on the following grounds, you can
appeal at any time before the next revaluation and any change in
value will be backdated to the date of the change in
circumstances.
- You think your property should be taken off the rating
list
- There has been a change between domestic and non- domestic
use
- Your property has been split or merged with another
property
- If your appeal is based on other valuation tribunal, lands
tribunal or higher court decisions, you can appeal up until six
months after the next revaluation, as long as this is also within
six months of the relevant decision
It costs nothing to appeal and if you do decide to appeal
you can do so in a number of ways:
- You can ask the valuation officer for a form. He or she will
send you one, together with some advice on how to fill it in
- You can get a form from the VOA’s website at www.voa.gov.uk.
You can fill this in and send it to the valuation officer over the
internet
These are the easiest ways to appeal. But you do not have to use
either of these methods. You can send your appeal in writing to the
valuation officer to:
The Valuation Officer
Valuation Office
London House
New London Road
Chelmsford
Esex
CM2 0QL
Telelphone: 01245 541200
Please remember to include the following information:
- Your name and address, and whether you are the owner or
occupier of the property
- The address of the property
- A full statement of the reasons why you think the current
value is wrong (for example, because of local building works)
- The sort of change you want to see to the value (what you think
the new value should be)
However, it is very important that you give as much information
as you can to support your appeal. If you don’t, the valuation
officer may have to reject it. If he or she does this, you will be
given the chance to appeal again with the necessary
information.
The VOA draws up a programme for handling all the appeals they
receive, in co-operation with the valuation tribunals
(VTs).
The programme aims to inform you at an early stage of when the
VOA will consider your appeal and discuss it with you or your
adviser; and the ‘target date’ when the discussions are expected to
end.
The programme also gives you an idea of when the VT might hear
your appeal if it is not settled through discussions with a
valuation officer. Although a date for the hearing is not shown in
the programme, it should be soon after the target date. However,
the VT will decide the exact timing.
The VOA reviews programmes each year to take account of any
changes they have to make, for example, to deal with new appeals
they have received. At the time of each review, you and your
advisers will have the opportunity to make representations about it
to the local valuation officer.
The VOA will send you a separate leaflet explaining the appeals
programme called Business Rate Appeals: An Introduction to
Programming if you decide to appeal. You can also get a copy
by phoning 0870 1226 236 or by looking on their website
at:
www.local.dtlr.gov.uk/finance/ busrats/program
Transitional arrangements can be affected by an appeal. You may
find that a change in your property’s rateable value following an
appeal makes no difference to the amount you pay until a later
year. This is because the change in rateable value may not lead to
a lower bill than the one you are already paying as a result of
limits in the transitional scheme.
It is important to bear this in mind when you appeal, especially
if you are considering using the services of a rating adviser who
should be able to tell you how a change in the rateable value will
affect your actual bill.
The VOA may issue a transitional certificate following a
successful appeal where a change in your rateable value cannot be
fully backdated and this can affect your entitlement to
transitional relief. In these cases the valuation officer may send
you a transitional relief certificate, or ask you if you want one.
The certificate allows the council to issue a new bill taking full
account of any transitional relief that might apply to it.
You may also receive a certificate if your property has changed
on 1 April 2000 or has been split into two or more properties or
joined with another property on any day from 1 April 2000.
Again, the council will use the value shown on the certificate
to work out the correct amount of transitional relief that should
apply to your bill.