1 2 3 4 5 6 7 8 9 0

Performance Management

 

Harlow Council manages and monitors its performance as part of its performance framework. We collate, monitor and publish performance against a range of statutory Best Value performance Indicators (BVPI's). These are audited by the independent assessing body called The Audit Commission. (see link to the right)

 

The Council also uses other ways within its performance framework to monitor its performance.

 

  • Annual Performance Plan

             A summary of our performance against our priorities and BVPI's is

             published annually in the Annual Performance Plan in early summer. .            (This link will take you to the Annual Performance Plans page)

 

  • Quarterly Performance Report

             Harlow Council produce a Quarterly Performance report to monitor its 

             Statutory Best Value Performance Indicators and Local

             indicators. (A link will be available here soon )

 

Each Service in Harlow manages, monitors and collates its Performance indicator data to feed into the Quartely Performance Report.

 

  • Comprehensive Performance Assessment

             The Audit Commission also undertake inspections of Councils and other  

             authorities called Comprehensive Performance Assessment. (CPA 

             inspections).

 

CPA inspections examine how well the council delivers its services as well as looking at its finances, how strong its leadership is and the standard of its services. Results are awarded as a grade from the following 5 categories.

 

  • Poor
  • Weak
  • Fair
  • Good
  • Excellent

 

Harlow has recently (July 07) undergone this inspection and the results have just been released in November 2007.

 

The Council has been awarded the grade of a 'Good' Council. 

 

View a copy of the Audit Commission Press release 

 

  • Other Audit Commission Inspections

              The Audit Commission also undertakes inspections on an ad- hoc 

              basis such as Best Value Inspections for particular services and

              inspections on the Councils Use of Resources.  Inspections carried out at

              Harlow by the Audit Commisssion usually result in a final report. These

              reports are available on  the Audit Commission web site (please use the

              link on the right)

 

  • Local Area Agreements. (LAA)

I            A Local Area Agreement (LAA) is an agreement between central and

             local government to deliver performance improvement across a number of 

             shared targets.

 

LAA’s aim is to simplify government grants by pooling or aligning funding linked to those targets. LAA’s also aim to achieve stretch performance and will give a reward grant if targets are hit across the four blocks of :

 

  • Children and young people
  • Safer and stronger communities
  • Healthier communities and older people
  • Economic development

 

The development of the Local Area Agreement has given Harlow 2020 -the local strategic partnership - the opportunity to reconsider funding streams and performance.

 

In partnership, but led by the Council it has developed a Harlow based Local Area Agreement. The Harlow LAA details our local LAA performance position and enables us to ensure we retain control and understanding locally of our commitments to performance improvement through the LAA.

 

Partners have found this approach useful in that it makes the targets relevant and focuses realistic local partnership activity on the LAA. The Harlow 2020 ‘bottom up’ response to the Local Area Agreement (LAA) has been presented to the

Essex LAA Steering Group and is now being used as best practice by other District Council’s in Essex and beyond.