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High Hedges

Introduction

From 1 June 2005, provided you have tried and exhausted all other avenues for resolving your hedge dispute, you will be able to take your complaint about a neighbour's evergreen hedge to Harlow Distrct Council.
 
The role of the local authority will not be to mediate or negotiate between you, as the complainant, and the hedge owner, but to adjudicate on whether - in the words of the Act - the hedge is adversely affecting the complainant's reasonable enjoyment of their property. In doing so, the authority will take account of all relevant factors and will strike a balance between the competing interests of the complainant and hedge owner, as well as the interests of the wider community.
 
If we consider the circumstances justify it, we will issue a formal notice to the hedge owner which will set out what they must do to the hedge to remedy the problem, and when by. Failure to carry out the works required by us will be an offence, which on prosecution, could lead to a fine of up to £1,000.
 

Before you complain

Satisfy yourself that you have tried and exhausted all other avenues for resolving your hedge dispute. To do this, review the information contained in the following:
 
a) Over the garden hedge
A leaflet on how to settle your hedge differences without involving the local authority. This process must be attempted before a complaint can be made to your local authority.
 
Note this leaflet also refers to services supplied by Mediation UK. They may be contacted as follows:
 
Basildon Mediation
PO Box 6013
Parkland Centre
Gloucester Park
Basildon
Essex
SS14 2RZ
Telephone: 01268 294372
Fax: 01268 527831
 
 
There is also a local mediation service you may what to contact, their details are...
 
Glynn Davies
JustMediation.co.uk
100 Elmbridge
Harlow
Essex CM17 OJU
 
Tel: (01279) 866678
 
b) High hedges - complaining to the Council
A leaflet explaining what complaints the Council can consider and how we will deal with them.
 

How to complain

If you still wish to proceed and make a formal complaint, you will need to submit a completed "Complaint form: High Hedges" along with the appropriate fee.
 
The current fee is as follows:
 
  • £400

 

You can download copies of these forms plus associated Guidance Notes.
 

 

How to contact the Council

You can contact the Council either by:
 
Harlow District Council,
Planning & Building Control Services,
Civic Centre,
The Water Gardens,
Harlow,
Essex,
CM20 1WG
 

Further information

High Hedges on the Office of the Deputy Prime Minister's website