Housing Management
Harlow Housing Management service provides a
wide range of services for both its tenants and leaseholders and
the wider community. We currently manage a housing stock of
approximately 10,000 properties and 8,000 garages. These
properties are split across the town, serving a total of 10
electoral wards.
We provide a comprehensive range of
services to our customers, which are delivered from one central
housing management team covering all of the following areas of our
business.
We are committed to providing our customers with an excellent
housing management service that is value for money.
What we do:
Rent & Service Charge collection
and recovery
Estates and Tenancy Management
- Your Tenancy – please follow this link for
your tenancy agreement, for changes to
tenancy application and for name change, succession to
tenancy request, application for sole tenancy, application for
joint tenancy, 'I want to end my tenancy' guidance note and
‘NTQ’
- Tenants Handbook – please follow this link to find out more
- Anti Social Behaviour - please follow this link to find out how
to make a report, tools available, ASB action plan, ASB
policy.
- Ward Inspections – please follow this link for dates
of ward inspections for 2009/10.
- Estate Management Service Standards – please follow this
link to service standards for estate management.
- Report dumped rubbish – please follow this link to Contact Harlow
to directly report
- Property alterations – please follow this link to
request for property alterations
Moving House
- Choice Based Lettings scheme - please
follow this link to find out more about the
Council property allocations policy.
- Transfer – please follow this link for guidance on transfers and
for relevant application forms.
- HomeSwapper Mutual Exchange – If you are a Harlow Council
tenant, you can now register online for details of mutual exchanges
in or out of Harlow. Please follow this
link for more information. Also, please follow this link for guidance notes
and mutual exchange application form.
Garage Management
- I want to rent a garage – please follow this link for an application form.
- Garages available - please follow this
link for a list of areas where garages are currently
available.
- Garage Strategy - our Garage Strategy is currently
under review and will be available on the web soonest.
Tenant and Leasehold
Engagement
- Compact
- Engagement Model
- Sounding Board
- Last Forum minutes
- Events calendar for engagement
Please follow the link to our How To Get Involved pages to find out
more.
Who Does What:
Please follow this link for our list of Housing
Management staff.