Council Tax payment methods

How to pay your Council Tax

You can pay your Council Tax online, by Direct Debit, credit or debit card, standing order, cheque or in cash.

Please note: Details of your payment instalments are shown on your latest Council Tax bill.

Paying by Direct Debit

Direct Debit is the cheapest and most convenient method of paying Council Tax. With this method you can choose to pay either on the 1st, 8th, 15th or 25th of the month. The advantages and safeguards of paying by Direct Debit are:

  • Payment dates are not overlooked
  • No need to write out cheques
  • No unnecessary trips to the Post Office, bank or elsewhere
  • Budgeting and cash flow can be planned effectively
  • No need to complete a new instruction each year
  • If an error does occur, you will be reimbursed immediately and without question by your bank
  • Any variations to amounts and/or payment dates will be notified in advance, allowing time for you to respond
  • A bill showing your instalment amounts and due dates at least 14 days before payment is requested from your bank.

Please note: no extra discount can be given for simply paying by direct debit, as the cost of offering a incentive to those paying by this method is prohibitive. To help keep these charges (and your council tax) low and avoid the extra expense of setting up new payment arrangements at the beginning of the next financial year, it is important that the current instructions are not cancelled when the final instalment has been collected this year.

If you would like to start paying by Direct Debit please call Council Tax office on: 01279 446688 with your bank details to hand. The Council Tax office is open Monday to Friday 9am to 5pm (closed bank holidays).

Or please complete and sign the Council Tax Direct Debit Form (pdf) and return to:

Revenues and Benefits
Harlow Council
Civic Centre
The Water Gardens
Harlow
Essex
CM20 1WG

Paying by credit / debit card

Please note: there is a charge of 2% for all credit card transactions for Council Tax

You can pay in the following ways:

Paying by standing order

If you would like to start paying by standing order please contact us to find out our bank details.

If you are already paying by standing order please contact us to find out our bank details as these changed during December 2014. Also, please ensure your bank payments to Harlow Council’s bank match the instalment amounts shown on your latest Council Tax bill.

Paying by your bank's telephone internet banking

If you would like to make a payment using you bank's telephone internet banking please contact us to find out our bank details as these changed during December 2014 and then contact your bank with your Council Tax account reference and Harlow Council's bank details.

Paying by cheque

Please make cheques payable to Harlow Council and ensure you write your Council Tax account reference on the back. The Council Tax account reference is on the Council Tax bill. Please note:post-dated cheques are not accepted. You can pay cheques in person at Contact Harlow or post to:

Revenues and Benefits
Civic Centre
The Water Gardens
Harlow
Essex
CM20 1WG

Paying by cash

If you have received a payment card with your bill you can pay at Contact Harlow. Please make sure the cashier has receipted your payment card correctly. Even if you do not have a payment card you can still pay by cash, but you must quote your Council Tax account reference when paying. You may be eligible to pay in cash at PayPoints and Post Offices using a plastic card. Please Contact Harlow for details.

Important! Please do not send cash through the post!

Council Tax - advice

If you need more advice or are experiencing difficulty paying your Council Tax bill you can contact us through Contact Harlow or ask us to contact you by using the Text Enquiry Service

Alternatively, there are also a number of other independent organisations that may be able to give advice with not only Council Tax bills but any other bills you may have.Contact details of other independent organisations