Data Protection Act

Harlow Council keeps personal information about you in order that it can provide you with the services you require; collect Council Tax or rent, assess the correct level of benefit for your needs and provide you with up to date information about Council services.

The Data Protection Act 1998 sets the legal framework for how we collect, handle and process personal data, and gives you the right to find out what information we hold about you, to check they are correct and to require us to amend them if necessary. The Council is committed to handling your personal information in line with the eight data protection principles.

How to make a request for your information

If you want to know if we hold information about you please complete and send a Subject Access Request Form (pdf) accompanied with proof of identity and a £10.00 subject access fee to:

Contact Harlow
Harlow Council
Civic Centre
CM20 1WG

Upon receipt of your request the Council will provide a response within 40 calendar days.

What are your rights?

You have the right to:

  • Be told whether we are processing personal data about you
  • See the information which we hold about you subject to some exemptions
  • Prevent processing which will cause you damage or distress
  • Prevent processing for marketing purposes
  • Request amendment or correction of information which is wrong

Complaints and contact information

If for any reason, you are not satisfied with the way Harlow Council has dealt with your request for information you can make a complaint to the following address:

Contact Harlow
Harlow Council
Civic Centre
The Water Gardens
Harlow, Essex
CM20 1WG

Further information

These notes are for guidance only. The law is set out in the Data Protection Act 1998, a copy of which is obtainable from Further information and advice can be obtained from:

Information Commissioner
Wycliff House
Water Lane
Wilmslow, Cheshire