If you are a council tenant or leaseholder and want to improve your housing service, there are many opportunities for you to get involved. We are always looking for more tenants and leaseholders to have their say and help us improve our service.
This board makes sure we maintain a high level of service to tenants and leaseholders.
This panel reviews the policies, procedures and performance of the Housing Management Service and the standards the repairs service is working to.
This panel allows leaseholders to have their say on issues that affect them.
Allows tenants to help shape future policies and to hear feedback from the Housing Management team.
How to set up a residents' association and a list of the ones which currently exist in Harlow.
The annual report reviews the work we carried out in the previous year and what we are doing to meet the housing challenges in Harlow.
How to join an annual inspection with your local Housing Officer.
A Designated Person acts on behalf of other tenants and leaseholders as part of the complaints process.