Modernising Council homes

Update - May 2016

Harlow Council’s biggest ever investment and transformation of Council homes continues with 40,300 improvements completed so far helping to transform tenants’ homes.

The Council’s Modern Homes Programme, which is funded by rents and grants secured by the Council, has now commenced its fourth year. With over £55m spent on improvements in the last three years the Council has met the Government’s Decent Homes standard. A further £24m is to be spent in 2016/17 to continue improvements.

Type Total completions 2013 to 2016
Additional WC 647
Bathrooms 2,681
Boilers 1,624
Doors 6,172
EICR Inspections (electric safety) 6,831
Heating Distribution 1,912
Kitchens 3,141
Smoke alarms 2,929
Windows 14,386
Total 40,323


This year the Council also plans to carry out a number of other major improvements to homes. This will include:

  • The completion of the window and door programme, replacing all single glazed and timber windows and doors in houses with uPVC double glazed windows
  • Energy improvements and upgrades with replacement of four of our oldest communal and district heating systems, helping to tackle fuel poverty
  • Energy Efficiency improvements to the 54 most inefficient energy properties in the town
  • Energy improvement and environmental works to Hughes Tower
  • Improvement works to garage blocks
  • A range of adaptations to improve mobility for tenants who require such work
  • Extensions and Conversions to provide additional temporary accommodation
  • Electrical and Fire safety work to our communal areas in tower and flat blocks
  • The launching of our externals programme to communal and external areas following the pilot carried out in 2015

Programme plans

As in previous years tenants and leaseholders will be contacted about any works that affect them. Leaseholders will have a 30 day statutory consultation where they can give the Council their comments on the works and estimates before the works starts. The contractor will issue you with an information pack before any work start which will include details of the following:

  • What works will be undertaken.
  • The length of time we expect the works to take.
  • What levels of disruption you can expect.
  • Key points of contact and emergency telephone numbers.

Each area of works will be managed by a Harlow team of Project Manager Clerk of Works and Customer Care Officer who will be available to you to resolve any problems you experience while work is on site.

External programme

The external programme has been affected by the savings the Council has had to make to take account of the 1% rent reduction for the next four years. An explanation of the changes made and the priorities retained are included in the link below alongside the programme for future years.

This programme is an indicative programme only and will certainly change following the validation exercise we are carrying out with Mulalley our partner contractor and any adverse events or further reductions in funding. We shall keep tenants and leaseholders informed of changes through this website and individual communications.

You can view the outline programme for future years:

More information for Leaseholders on paying for major works

Homes in Aylets Field, The Briars and Copshall Close are not included in this programme. For more information please contact an Advisor at Contact Harlow.

Energy programme

Harlow Council is working to improve the energy efficiency of its homes to help tenants meet the cost of their energy bills and reduce fuel poverty by replacing some of the oldest heating systems.

The programme began in July 2016 at Tany’s Dell, with the installation of more efficient and controllable heat interface units within each flat. This will be followed by replacing oil-fired communal boilers with modern condensing gas boilers.

Work is under way to ensure that we comply with new legal requirements within the Government’s Heat Network (Metering and Billing) Regulations, which came into force in December 2014. This establishes the principle that tenants served by district heating systems should pay for their individual energy consumption. Individual meters that monitor the amount of energy used per household are being installed. The first ones have been put in at Tany’s Dell; the other 21 district heating schemes in Harlow will receive new meters over the next five years. Consultation with tenants will take place at each scheme.

The coldest and most energy inefficient homes will this year receive improvement works such as external wall, cavity wall and loft insulation. This will help reduce energy costs for tenants and the risk of fuel poverty.

Similar programmes will take place over the coming years as part of the Council’s commitment to energy efficiency and tackling fuel poverty.

The following schemes will have their communal or district heating systems renewed in 2016/17:

  • Tanys Dell
  • Commonfields and Halling Hill
  • Risdens
  • Rosemary Close

Garage improvements

  • 34-39, 42-44 & 54 Seymours
  • 12, 54-57 and 60-63 Upper Mealines
  • G57-68 The Hornbeams
  • G15-38 Jerounds
  • 1-10 Canons Gate - HW/PL/16/00325 - Demolition of garages
  • 1-5 Canons Brook - HW/PL/16/00327 - Demolition of garages
  • 36-49 Hollyfield - HW/PL/16/00328 - Demolition of garages
  • 26-29 Northbrooks - HW/PL/16/00326 - Demolition of garages

Cyclical Painting programme

The communal areas in the following schemes will receive a painting uplift during this year 2016/17.

  • The Lawn
  • Stort Tower
  • Netteswell Tower
  • Millwards Blocks 1-14, 20-23, 42-43, 55-58, 64-67, 73-76, 134-137, 145-147, 154-157, 166-169, 178-181, 190-193, 205-208, 211-214, 230-233, 247-250, 258-261, 275-278,306-309, 386-389, 408-411, 422-425, 434-437,441-444

Frequently Asked Questions