Revenues & Benefits Officer (7 month Fixed Term Contract)

Post Number RB0006
Service Finance
Location Civic Centre
Grade 10
Salary £26,687 – £27,760 per annum
Hours 37.5 hours per week (banking 30 minutes per week to be used towards the shut down between Christmas and New Year)
Closing Date Friday 22 September 2017
Interview Date To be confirmed
Advertised; LG Jobs; HB Info 


We are looking for a self-motivated professional officer who is a committed individual with a detailed knowledge of at least one the following:
  • Housing Benefit & Council Tax Support legislation
  • Council Tax 
  • Non Domestic Rates
  • Sundry Debt Recovery
In addition to this, you will need strong communication skills and be able to provide advice to customers in writing; face-to-face and over the telephone.
You should have:
  • Previous experience of administering either Housing Benefit and Council Tax Support claims, Council   Tax, Non Domestic Rates or Sundry Debts
  • Excellent customer service skills
  • Experience of achieving/exceeding varied targets in an office environment
  • The ability to work under pressure and be able to explain complex decisions
  • Experience of working on the Civica Open Revenues system or a similar software system
This is a challenging role within the Revenues and Benefits Service for Harlow Council and a great opportunity to work in Local Government.
This is a seven month contract with the possibility of an extension to twelve months.

To apply

To apply please email your completed application form to or by hand to Contact Harlow at the Civic Centre.

Please note: if you are returning your application form via Hotmail please attach the file as a document rather than using SkyDrive.

Alternatively the above application pack is available for collection from Contact Harlow at the Civic Centre.

Please note: Harlow Council does not accept CVs

Contact details

  • Jan Smith, Senior Manager (Revenues), 01279 446242
  • Harlow Council HR: 01279 446017