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Lou's surprise award from the Prime Minister

Harlow Council’s support to victims of anti-social behaviour was recognised nationally on Wednesday (28 February) when, by surprise, Council caseworker Lou Cook received a Respect Award from the Prime Minister for her outstanding support to those who take a stand against anti-social behaviour in the community.

 

The presentation was made at a special meeting of the country’s anti-social behaviour co-ordinators in London. Local resident Jane Forshaw was invited to speak at the meeting about her experiences where a neighbour at a previous address had made her life hell with abuse, intimidation and threats. Attending the event along with Jane were Council officers Lou Cook and Marysia Rudgley. In her speech she praised the Council and particularly Lou Cook for going the extra mile in supporting her through her problem. Lou was then invited on to the stage to receive an award from Tony Blair.

 

Jane Forshaw, said: “Without the Council’s support I would never been able to stand up against my neighbour and go through the court process. Lou in particular went the extra mile during the worst period and gave me her mobile number and said I could call her whenever I needed someone to talk to even if she was at home. Lou would be round my house in minutes when I called her. Having that support available really helped me get through this terrible experience.”

 

Lou Cook, Anti-Social Behaviour Caseworker for the Council, said: “It was a surprise to be called up, but Jane deserved the support she got and I’m glad I can make a difference to people’s lives. It was an honour to receive this award but I was just doing my job.”

 

The Prime Minister said: "Across the country, communities are making use of the powers we have given them to curb anti-social behaviour.  I've seen for myself how these powers, where they are being used extensively and effectively, can make a huge difference to the quality of life in a neighbourhood.

 

"Anti-social behaviour caseworkers have played a vital role in this transformation - working with local people to identify problems and solutions.  So it's right that, through this event, we recognise the tremendous job they are doing in their communities."

 

Joint Council Leader Tony Durcan, said: “It makes me very proud when I hear residents saying a Council officer has gone the extra mile to help them. Well done Lou.”

 

Joint Council Leader Chris Millington, said: “We are pleased that Jane’s problem has now been solved with Lou’s support and I am delighted that they’ve both been recognised.”

 

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