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Harlow’s Waste Challenge

Proposed changes to waste and recycling collections

 

Harlow has to do so much more to reduce, re-use and recycle waste.

 

Protecting our environment is an important issue and the pressure is on because landfill is running out and the cost of sending rubbish to landfill sites will rise.

 

The challenge is on.

 

Harlow has improved its recycling levels over the last few years and has performed well given the limitations of the current collection system. The only way we can achieve higher recycling rates and reduce waste is to significantly change the way our waste is collected.

landfill site

Waste & Recycling Collection Proposals

 

The final system is yet to be decided when the contractors’ bids are returned, but the current  preferred option is:

A weekly kitchen waste collection for all households and bookable weekly nappy and incontinence waste collections.

For houses and other low rise properties dry recycling collections one week and refuse collections the next week.

 

Around 22,500 households will be supplied with wheeled bins for refuse and dry recycling. Around 4,500 properties that can't accommodate wheeled bins will be provided with black bags for refuse and will use existing blue boxes and white bags for recycling.

 

All properties will be supplied with special small containers for weekly kitchen waste collections.

Flats will continue with the current collection system from communal bins, along with weekly kitchen waste collections.

“Assisted collections” will be available for those who have genuine difficulty with the new system.

The existing clinical and incontinence wastes service that some residents receive via the health service will continue.

 


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A series of public meetings have been held with residents about proposed waste and recycling collections.

 

The meetings were held as Harlow Council prepares to renew its waste and recycling collections contract in June 2009. Around 200 people attended the discussions and there was also a separate meeting held with Harlow Pensioners’ Action Group.

 

Councillor Andrew Johnson, Leader of the Council, said: “The meetings gave the public the opportunity to ask questions and find out more about the significant challenges authorities are facing over waste, and therefore why we are proposing changes to the system.

 

“We will continue to keep local residents up to date with progress and we will make announcements when we can. There is also plenty of information on this website where people can find out more about the proposals and read a list of frequently asked questions.”

 

From autumn 2009 new weekly food waste collections could be introduced with refuse and recycling picked up on alternate weeks. There could also be a weekly bookable nappy and incontinence waste collections. The majority of homes would be provided with wheelie bins with approximately one in seven properties staying with existing black bags and recycling containers.  

 

In the coming months the Council will be evaluating bids from contractors. The final collection arrangements will be announced after the Council sets it budget and Council Tax levels in February next year.


 

Public Meetings on Waste & Recycling Contract

The three meetings held on 17 and 22 September and 17 October were attended by more than 180 people. Councillors and Officers from Harlow and Essex Councils were on hand to answer questions about the proposals. A meeting has also taken place with the Harlow Pensioners Action Group.

 

In the coming months the Council will be evaluating bids as part of the contract process and the final system and contractors will be announced after the Council sets its budget in February next year.


 

Waste & Recycling Contract Committee Report

 

To view a copy of the report agreed by the Council’s Environment & Community Committee on 8 July please follow this link: Committee Report

 

Follow the link for information on the Essex Waste Strategy (pdf), which details the county-wide plan for reducing waste and increasing reuse and recycling.

 

Press releases

 


WASTE & RECYCLING CONTRACT 2009

FREQUENTLY ASKED QUESTIONS (FAQs)

 

1)  Is the council stopping weekly collections?

 

2)  Why Alternate Weekly Collections (AWC)?

 

3)  What about the Health and Safety implications of Alternate Weekly Collections (AWC) and Wheeled Bins? 

 

4)  Does this mean smelly rubbish will be hanging around for 2 weeks?

 

5)  Why Wheeled Bins?

 

6)  I don’t like the appearance of wheeled bins – Harlow wasn’t designed for wheeled bins.

 

7)  I live in a terrace house and my front garden is very small.  I don’t want wheelie bins lining the street?

 

8)  I have four steps up to my house.  Will I have to drag the bins up and down them?

 

9)  I live in a square where there are three front doors within feet of each other?  Where will the bins go?

 

10)  I have very young children.  What can I do with disposable nappies?

 

11)  My mother lives with us and she has incontinence bags.  Will they still be collected?

 

12)  I am disabled and have an assisted collection at the moment.  Will this service continue?

 

13)  I live in a block of flats. Will I have wheeled bins as well?

 

14)  Why are flats still on weekly collections?

 

15)  When will the changes take place?

 

16)  Will I have a wheeled bin for green waste like other towns?

 

17)  Am I getting a reduced service and will my Council Tax go down?

 

18)  Why are you changing the contract?

 

19)  Why aren’t you consulting with the public over the changes?

 

20)  Why can’t you extend the contract to allow more time for consultation?

 

21)  What happens if we don’t do anything and carry on as before?

 

22)  How is the Council going to keep the public informed?

 

23)  When is this all going to happen and how will I know what to do?

 

24)  How can I keep a wheeled bin clean?

 

25)  What will happen to the different wastes when they are collected?

 

26)  What happens next? 

 


WASTE & RECYCLING CONTRACT 2009 - ANSWERS

 

1)        Is the council stopping weekly collections?

 

No. We will continue to collect waste every week from your property.  We are looking to provide a new, small, bin for kitchen waste, collected weekly as now.  Recycling will, as now, be collected every other week but we will supply a large wheeled bin to reflect the larger amounts of waste which are recycled.  The main change will be that residual waste will now be collected on the alternate week from a smaller wheeled bin, or in plastic sacks for those properties that can’t accommodate wheeled bins.

The details of the final scheme could be different as we are asking the companies who want to bid for the contract to suggest different ways of achieving our aims; they may come up with different solutions, but if we were to accept a different proposal it would still need to meet the Council’s aspirations and ensure a high quality service to the public.

 

2)        Why Alternate Weekly Collections (AWC)?

 

The proposed system introduces a new weekly collection of food waste and a new weekly bookable collection of nappies and incontinence wastes.  The wheeled bins give extra capacity for recycling material and aim to reduce the amount of ordinary rubbish being thrown away. If you recycle all that you can, and get rid of kitchen waste through the separate collection scheme then there shouldn’t be anything smelly in the recycling or rubbish containers and they should be big enough to last a fortnight.  Fortnightly collections of rubbish encourage waste minimisation and the Council is ensuring smelly wastes will still be collected weekly.  Home composting of vegetable matter would reduce kitchen waste even further. Incontinence and clinical waste collections that are usually made by the Health Authority will continue.  However, the new scheme will include a bookable weekly collection of nappies and other incontinence wastes for those who are concerned about it.

 

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3)        What about the Health and Safety implications of Alternate Weekly Collections (AWC) and Wheeled Bins?

 

By sorting your waste into the right containers, and washing empty food containers, you shouldn’t experience odour or vermin problems even with fortnightly collections of residual waste.  Remember, your food waste will be collected weekly.

There are manual handling issues for crews with the current system of lifting sacks of waste. Under the Manual Handing Operations Regulations 1992 there is a duty on employers to, so far as is reasonably practicable, avoid hazardous manual handling operations and reduce the risk of injury.  As part of meeting their duties employers are required to implement the use of mechanical aides as a means of reducing manual handling operations. 

The introduction of wheeled bins mitigates manual handling risks (for both the crew and the residents) as it replaces a significant proportion of the high risk lifting and carrying part of the work with a mechanical alternative.  Using wheeled bins avoids the need for staff to lift and carry sacks to the truck and the wheeled bins are mechanically lifted onto vehicle hoists, thereby avoiding the need for sacks to be lifted into the truck.

For most residents, wheeled bins should be easy to handle.  The resident shouldn't need to lift heavy sacks into the bin, as rubbish can be placed into the bin in ordinary pedal bin liners directly from the kitchen.  The bin is manoeuvrable by tilting and wheeling it around.  Even where steps are negotiated, the bin can be "bumped" up and down them without lifting it, (similar to a pushchair).  

 

To put the weight of wheeled bins into context, a large 240 litre bin (for recycling) weighs just 14 kilos (31lb or 2stone 2lb) – the weight of a 2 year old child such as may be in a ‘buggy’, or a week’s shopping in a supermarket trolley, and therefore as easily managed.  It is not anticipated that a typical household would create a full load of dry recycling to be more than double that weight.

 

The bin for dry ‘residual’ waste (120 litres) weighs just 9.5 kilos (21lb or 1½ stone) – the weight of a one year old.  Likewise, although the volume of dry ‘residual waste’ is unlikely to amount to a full bin load, even a full bin should not weigh more than a total of 18 kilos, (40 lbs or 3 stone).

 

 

4)        Does this mean smelly rubbish will be hanging around for 2 weeks?

 

No - all properties, including flat blocks, will have a weekly collection of kitchen waste.  There will also be a bookable weekly collection of nappies and incontinence wastes. 

 

There has been widespread publicity about the risk of smells and pests from fortnightly residual waste collections.  This has been considered very carefully and at length and there are a number of factors that reduce this risk:-

                                     

a)           The majority of dwellings would have rigid containers to prevent vermin reaching the waste.

b)           By sorting your waste into the right containers, and washing empty food containers, such as trays and cans, you shouldn’t experience odour or vermin problems even with fortnightly collections of residual waste.  Remember, your food waste will be collected weekly. There will also be a bookable weekly collection of nappies and incontinence wastes. To make it easy, this would only have to be booked once, not every week.

c)          The kitchen waste would be stored in external rigid containers that are about the size of a  pedal bin with handles that pull down to secure the lid.

d)         Other smelly items such as meat trays and cans should be washed before

being deposited in the container.  Some items can be washed in a dishwasher.
e)          For those residents with sacks for refuse that will be collected every fortnight, the above actions should minimise smells and risk of vermin.

kitchen waste bin

f)           It is proposed that refuse sacks will be provided for those residents who can’t have wheeled bins and sack strength will be specified so that it is of a suitably robust quality.

 

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5)     Why Wheeled Bins?

 

           It is widely recognised that the higher performing councils nationally use wheeled bins. Of the top 10 recycling councils in 2006/7, those achieving over 25% dry recycling were on wheeled bin systems.  The use of wheeled bins was considered as one of the container types for the following reasons:-

 

a)          Wheeled bins will greatly reduce littering problems caused during collection.

b)          A wheeled bin for residual waste would contain the waste effectively and securely and prevent spillage of contents caused by animals and vermin.

c)          There are already some official wheeled bin areas across the Town, and there is inequity as some residents want wheeled bins in other areas who can’t have them as the contract is for a mainly sack service.  This is problematic as some residents have purchased their own wheeled bins and present these for collection.

d)          A large bin for recyclable material, combined with a smaller residual (non-recyclable material) waste bin encourages waste minimisation.

e)          Less refuse sacks would be sent to landfill each week.

f)            Cleaner and easier to handle for you and the collection crew

g)          Less risk of injury to the collection crew i.e. less manual lifting and no sharp objects poking out from sacks

h)     Encourages recycling

 

6)        I don’t like the appearance of wheeled bins – Harlow wasn’t designed for wheeled bins.

 

This has been a difficult decision for the Council as there are a number of factors that are driving the need to change the way we collect waste.  The technical considerations are complex and it has taken many months of careful consideration to reach the conclusion on the future collection system that should go out to Tender.  After considering a range of options, with a multitude of permutations, it was concluded to be the most advantageous solution when considering cost and performance.  Although aesthetic considerations are important, the Council has a responsibility to plan waste collections that consider wider implications.  The Council will consider “Variant Bids” that are returned by contractors that may be quite different from this solution, provided they meet the Council’s aspirations, including:

  • High recycling
  • Waste minimisation
  • Weekly kitchen waste collections

 

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7)         I live in a terrace house and my front garden is very small.  I don’t want wheelie bins lining the street?

 

We recognise that wheeled bins are not suited for every house and from our survey we estimate around one low rise property in seven will not be able to cope with them.  In these cases, plastic sacks will be provided for the residual waste, (rubbish that you can’t recycle). Kitchen waste will be in a different container, and recycling will still be collected from the existing boxes and bags for these properties.  It won’t be possible to identify which properties will be affected until the final bidder has been selected and done their own survey.

 

8)        I have four steps up to my house.  Will I have to drag the bins up and down them?

 

A survey has been made of properties where wheeled bins may not be appropriate but it will be for the bidder to recommend how waste from these properties will be collected.  We estimate that up to around one in seven low rise properties, will be unsuitable for bins.  Some properties that have steps will be considered suitable for wheeled bins but the suitability would be reviewed by the contractor.  The resident would be expected to “bump” the wheeled bin down a limited number of steps, (as happens elsewhere), but assisted collections will continue to be provided to residents who have genuine difficulty moving any waste containers.

 

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9)        I live in a square where there are three front doors within feet of each other?  Where will the bins go?

 

A survey has been made of properties where wheeled bins may not be appropriate but it will be for the bidder to recommend how waste from these properties will be collected.  We estimate that around one in seven low rise properties, (subject to a further survey by the successful bidder), will be unsuitable for bins where there isn’t space for them in the front of the property.

 

10)      I have very young children.  What can I do with disposable nappies?

 

There will be a bookable weekly collection service for disposable nappies.  We do recommend the use of cotton nappies with liners which are a lot more environmentally friendly..  At the moment, Harlow is amongst the first authorities on offering this service.

 

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11)      My mother lives with us and she has incontinence bags.  Will they still be collected?

 

Yes, the bookable collection service provided through the NHS for clinical waste will not be affected and will remain.

 

12)      I am disabled and have an assisted collection at the moment.  Will this service continue?

 

Yes it will. There will be an “Assisted” service for anyone who has genuine difficulty moving any waste containers.  Also, for older residents living in Sheltered Housing Complexes the current communal bin system will remain in most cases. The Assisted Collection system will apply whatever system we select. It means that for residents who have genuine difficulty moving containers, operatives will collect the containers from an agreed point, usually at the front of the property but, for example, it would avoid the resident having to wheel a bin to the boundary.

 

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13)      I live in a block of flats. Will I have wheeled bins as well?

 

Waste collection from high rise flats will remain the same, using the existing large bins.but there will be additional weekly collections of kitchen waste.

 

14)    Why are flats still on weekly collections?

 

This is mainly because rubbish storage is more difficult to control in communal areas of flats, and to help keep the communal areas clean.

 

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15)      When will the changes take place?

 

The new contract will begin at the end of June 2009 but we expect any new system to be introduced starting in Autumn 2009 in stages so that we can monitor the changes.

 

16)      Will I have a wheeled bin for green waste like other towns?

 

The option of collecting green waste through a bookable service will continue for those who cannot compost or take it to the recycling centre.  No, there will not be an extra bin.

 

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17)      Am I getting a reduced service and will my Council Tax go down?

 

You will receive a better service with new bins.  The cost of collecting waste across the country, not just Harlow is going to go up. The current standard rate of landfill tax is £24 per tonne for active wastes.  This will double to £48 per tonne in 2010/11.  In addition, if targets aren’t met for reducing the amount of biodegradable waste tipped, authorities will be fined.  And, the cost of oil to make the bins and for fuel is going up fast.  Regretably, the cost of the new contract will be higher than the present one.

 

18)      Why are you changing the contract?

 

We are changing the contract for a number of reasons.  We are working with all the other councils in Essex on improving ways of dealing with waste.  Tipping waste away in landfill is no longer the answer – we are running out of holes for landfill.  We need to recycle more on sustainability grounds and to reduce the amount of waste we tip away.  The rate of landfill tax for active wastes(that give off emissions) will double to £48 per tonne in 2010/11.  In addition, if targets aren’t met for reducing the amount of biodegradable waste sent to landfill, councils will be fined.  Not changing is not an option. To protect the environment everyone needs to do their bit – compost green waste, drive less, use fewer plastic shopping bags, throw away less food, and so on.

 

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19)      Why aren’t you consulting with the public over the changes?

 

This has been a difficult decision for the Council as there are a number of factors that are driving the need to change the way we collect waste.  The technical considerations are complex. It has taken many months of careful consideration to reach the conclusion on the future collection system that should go out to Tender.  After considering a range of options, with a multitude of permutations, this was concluded to be the most advantageous solution when considering cost and performance. Now that the council has decided on which basis to collect waste, we can begin a major information and feedback process to explain the changes, why they are necessary and how they will affect you.  Obviously your views are very welcome, in particular with regard to individual properties.  And we will make it easy for you to contact us, by phone, email, website, and post.

 

20)      Why can’t you extend the contract to allow more time for consultation?

 

Harlow Council only collects your rubbish.  It is disposed of by Essex County Council for all of the Districts in Essex.  Because of the rising costs of waste disposal, Essex is looking at how it can do it better, and be more environmentally friendly.  We have to work with all the other councils, at the same time, to fit in with the new methods of disposal.  In addition, the contract with Veolia, who collect your rubbish at the moment, has been extended already to coincide with the new collection arrangements, and legally we are unable to extend the contract any further.

 

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21)      What happens if we don’t do anything and carry on as before?

 

If we don’t change our method of collecting waste, Harlow isn’t going to improve significantly in recycling and will be sending too much waste to landfill.  With the present pricing proposals, not changing will become totally unaffordable.  Also we wouldn’t divert as much biodegradable waste from landfill as we could.  (Biodegradable waste such as kitchen waste gives off potent gases when landfilled and so it is important we reduce the amount that is landfilled). Harlow would also fall way behind authorities up and down the country who are forging ahead with new systems. We as a council have a duty to help and enable you to do your bit to protect the environment by dealing with your waste effectively.

 

22)      How is the Council going to keep the public informed?

 

There will be much more publicity and promotion of the new scheme before it is implemented so that the public are made aware of any changes.  This will be in a variety of ways so that we can reach all parts of the community and to help residents understand any changes. For example, there will be information in the press and on the website, roadshows, leaflets and opportunities for the public to ask questions.

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23)      When is this all going to happen and how will I know what to do?

 

The new contract is due to start in July 2009, but changes to the collection system are unlikely to start before September 2009.  You will be notified in advance and the new service will be explained clearly.


24)      How can I keep a wheeled bin clean?

 

There shouldn’t be any smelly, rotting waste in your wheeled bin under the new system as your kitchen waste will be collected separately.  This should help significantly in keeping a wheeled bin clean.  Rubbish that isn’t recyclable could be taken from the kitchen in liners such as those you currently use to line your kitchen pedal bin, and put into the wheeled bin within those liners or bags.  There shouldn’t be a need to line the wheeled bins with liners. The recycling wheeled bin is for dry recycling such as paper, cans, glass and plastics and so shouldn’t become dirty.  You can use biodegradable bags from the supermarket, or newspaper, to line your kitchen waste caddy, and a piece of newspaper in the bottom of the external kitchen caddy will help to keep it clean.

 

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25)      What will happen to the different wastes when they are collected?

 

Essex County Council are the disposal authority for wastes, and are planning longer term solutions for treatment of wastes. This will include facilities to sort and treat residual waste and recyclable materials, to process biodegradable waste and to generate energy.

 

26)      What happens next?

 

The Council will issue Invitations to Tender to shortlisted contractors in August and the submitted bids will be evaluated from September when they are due to be returned. These FAQs will be updated as details emerge, and information will be made available through the press and the website.

 

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