Residents must have a say on Osler House future

Friday, 2 March, 2018

Statement from the Council on the closure of Osler House in Potter Street:

“We understand why local people are concerned about the sudden announcement that services at Osler House will cease from 30 April 2018. West Essex Clinical Commissioning Group’s decision to discontinue services at Osler House gives residents no time to have their say and very little time to make alternative arrangements. This decision came as a surprise to us too and we are very disappointed that we were not consulted. There are many families and older people in Potter Street who will be affected by this.

"Our officers met with West Essex CCG officials on Monday afternoon where they were first informed of the decision. A further meeting with the CCG is planned and our priority is to ensure that residents are given a say on a decision which impacts on them.

“We are encouraging those who use Osler House to attend the drop-in sessions the CCG has organised and to get more information by telephoning the Patient Advice and Liaison Service on 01992 566123 or emailing

“We have also published additional information from the CCG here:

“The external refurbishment of Osler House is part of the Prentice Place regeneration scheme and will remain so.”

Drop-in sessions are being held as follows:


Date: Tuesday 13 March 2018

Time: 13.00 – 15.00

Location: Potter Street Community Centre


Date: Monday 19 March  2018

Time: 16.30 – 18.30

Location – Potter Street Baptist Church