Coronavirus

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Test and trace self-isolation payment

The Test and Trace Support Payment scheme ended on 24 February 2022.

Applications closed on 6 April 2022. We cannot accept applications after this date.

If you test positive or have symptoms  you may be eligible for other government support, such as Universal Credit and Employment and Support Allowance. You can find more information on GOV.UK

Eligibility 

There were 3 schemes through which you could be eligible for a self-isolation payment:

Apply

Applications for a self isolation payment closed at 5pm on 6 April 2022. We cannot accept applications after this date.

When you make your application to us we will assess it to see whether you are eligible for support under either the main or the discretionary schemes.

We will review your application to make sure you meet the eligibility conditions and have provided all the evidence we need.

If you are eligible for the standard payment then this will be paid into the account that your wages are normally paid into within 3 working days.

If you are not eligible for the standard payment and are applying for the discretionary scheme then we will contact you to advise you of any additional information you need to provide.

Appeals

If we decide that you are not entitled to a self-isolation payment there is no formal right of appeal. However, you can request that the decision is reviewed by a senior officer.

You need make your request within 3 days of the council’s decision by email to hdc.benefits@harlow.gov.uk quoting your application reference number.