Housing Assistant (Housing Options and Advice)

Harlow Council has an opportunity in the role of Housing Assistant within the Housing Options and Advice Team, working full-time on a two year fixed term contract.

In this role, you will enjoy the challenges of working at a fast pace in a customer focused environment and working effectively and diplomatically at all levels.

The successful applicant will work as part of the overall Housing Options and Advice Team and will support the day to day work of the team in delivering a first class service that is value for money and customer focused.

The post holder will assist the team in providing a first line service and administrative support in processing a housing needs assessment for both applicants wishing to join the Housing Needs Register or those that are homeless or at risk of homelessness.

You will assist in the verification and the payment of invoices and the commitment accounting processes. 

Applicants should have general housing experience gained in local authority, Registered Social Landlords or related organisation, including contact with general public.

An understanding of current housing issues would be an advantage.

For an informal chat about this role, please contact Lisa Whiting, Housing Options and Advice Manager on 01279 446371

Protecting the health and wellbeing of residents and staff will always be the Council’s priority. Safety measures to help stop the spread of the virus have been put in place and we have complied with the government's guidance on managing the risk of COVID-19 and completed a COVID-19 risk assessment for all of our buildings. Please visit our Coronavirus page on our website for more information. And our COVID secure poster lists the commitments and compliance we have made to follow the government guidance.