Museum Visitor Assistant

Contract type
Post number
Communities and Environment
Harlow Museum
6 (full time equivalent £24,597 - £25,519 per annum)
£9,180.66 to £9,524.79 per annum
14 hours per week (banking 11 minutes per week to be used towards shut down between Christmas and New Year)
Closing date
Interview date
To be confirmed

Harlow Museum & Walled Gardens is a wonderful local asset with historical artefacts and beautiful heritage walled gardens. Visitors travel to our venue from all over the country attracted to the Medieval site, walled gardens and the changing exhibitions and activities.

We are looking add to our small and friendly team. You will be comfortable talking to people, have a welcoming polite manner, some knowledge about Harlow, interested in solving problems for people and most importantly will be organised. You will be willing to work within museum ethics and Harlow Council policies. You will have some experience of delivering a high standard of customer care, in person, on the phone and in writing, you will be expected to guide and engage visitors with our collections, exhibitions, activities, and events. Our visitors are local families and residents, day trippers, groups of school children, curious passers-by and sometimes specialists in further education. You will also assist with archiving and researching ideally have some experience in this.

We have regular planning and communication meetings where you will be encouraged to share your ideas. We have a fabulous team of volunteers who you will work alongside and support on a day-to-day basis. You will be involved in the smooth operation of the museum, undertaking administration functions and contributing to security and safety.

For an informal discussion about this role, please contact Corrina Dunlea, Harlow Museum Manager on 01279 446222


Our policies support our employees by enabling a positive work/life balance including flexible working where possible.  In addition to this, the Council offers many excellent employee benefits which include, pension scheme, generous annual leave entitlement, health and wellbeing initiatives, employee assistance programme and development opportunities.

Harlow Council is committed to equal opportunities and welcomes applications from all sections of the community.  People with disabilities will be offered an interview where they meet the Essential Criteria on the Employee Profile.

Apply text


To apply, please email your completed application form to 

You will need to send your application form as an email attachment, rather than providing a link to a cloud-hosted document like Google Drive or OneDrive. 

You can also collect and submit application forms in person at the Civic Centre. 

Please note Harlow Council does not accept CVs.

We also have a Word version of the job application form