Keep Safe

Would you or someone you know benefit from the Keep Safe Scheme?

Keep Safe Scheme logo

What is Keep Safe?

Keep Safe is a free scheme to help people feel safer when they are out in Harlow. Keep Safe places such as shops, libraries and businesses in Harlow will let you use a telephone or will make a call on your behalf if you get into distress.

This might be if:

  • You lose your phone
  • You lose your wallet
  • You feel ill or unsafe

How does it work?

When you join the scheme you will be given your own key fob to put the name and number of someone who can be contacted should you need them

Remember to carry it with you at all times

Where can I use my Keep Safe fob?

Keep Safe key fobs can be used in Harlow and some other Essex towns. The Keep Safe places have stickers in their windows to help identify that they are part of the scheme.

Who can join?

Anyone aged 60 or above can join the free scheme.

Who do I contact to join?

If you would like to join the scheme for a key fob please contact: Becci Court by email: or on 01279 446455

Keep Safe places in Harlow

The following list is continually being update:

  • 1st Call Mobility, Harvey Centre
  • Amar Mini Market, Elm Hatch, Waterhouse Moor
  • ASDA, The Water Gardens (key fobs available)
  • BHS, Harvey Centre
  • Boots, Broad Walk (key fobs available)
  • Boots, Bush Fair
  • Boots, The Stow
  • Café Pizzeria, Bush Fair
  • Chahil’s Supermarket, Potter Street
  • Churchgate Street Stores
  • Church Langley, Pharmacy
  • Citizens Advice Centre
  • Civic Centre, The Water Gardens (key fobs available)
  • Clippers Barbers, Burgoyne Hatch
  • Co-op, Bush Fair
  • Co-op, Colt Hatch
  • Co-op, Manor Hatch
  • Co-op, Maunds Hatch
  • Co-op, Old Harlow
  • Co-op Pharmacy, The Rows, Market Square
  • Co-op Pharmacy, The Stow
  • Costa, Broad Walk
  • Coppice Hatch Supermarket
  • Dorringtons, Potter Street
  • Gill’s Supermarket, Shepards Hatch
  • GPCA, Abercrombie Way
  • Harlow Central Library (key fobs available)
  • Harlow Museum, Muskham Road
  • Harlow Playhouse
  • The Harvey Centre, (key fobs available)
  • Holland & Barratt, Broad Walk
  • Imran News, Marriotts, The Hoo
  • Jad’s Convenience Store, Ward Hatch
  • Katherines Local Supermarket, Katherines Hatch
  • Latton Bush Centre, Southern Way
  • Leah Manning Centre, Park Lane
  • Leisurezone (key fobs available)
  • Libraries (Essex County Council) – all libraries in Harlow
  • Marks and Spencers, Staple Tye (BP Garage)
  • Martins, Staple Tye
  • Masterson Funeral Home, Station Road, Old Harlow
  • McColls, Fishers Hatch, Maddox Road
  • Medicare Pharmacy, Broadley Road, Sumners
  • Metwest Chemist, Staple Tye
  • NatWest Bank, The Rows
  • Netteswell Pharmacy, Pypers Hatch
  • Nic ‘n Cuts, Colt Hatch
  • One Stop/Post Office, The Stow
  • Post Office, Bush Fair
  • Post Office, Potter Street
  • Potter Street Pharmacy, Potter Street
  • Rainbow Services, Wych Elm (key fobs available)
  • Ramco Chemist, Old Harlow
  • Rustle Court, Church Langley
  • Sainsbury’s, Fifth Avenue
  • Santander, The Water Gardens
  • Shopmobility (key fobs available)
  • Ski Mini Market, Pollards Hatch
  • Spar, Clifton Hatch
  • Taxis, currently one hackney carriage and one private hire
  • Tesco, Harvey Centre
  • Tesco, Church Langley
  • Tesco, Edinburgh Way
  • Toning Tables Centre, The Stow
  • Visitor Information Point, Bus station
  • The Water Gardens, Management Suite
  • WHSmith, Broad Walk
  • Wilkinsons, Town Centre

Keep Safe places in Essex

Keep Safe for Harlow businesses

What is Keep Safe?

The Keep Safe Scheme is an initiative set up by Harlow Council and Essex Police for older people living in Harlow.

How can you help?

If an older person is in a situation where they feel distressed (i.e. they have lost their purse or bus pass) they may come to your business for help, upon seeing the Keep Safe sticker. If they show you their Keep Safe key fob, ask them if they would like to use the telephone or if they would like you to make the call for them. Telephone the number on the key fob and explain that the person who has come to your business would like their assistance.

What type of businesses can join?

Any type of business can join and recently taxi drivers are also now able to become part of the scheme.

The Licensing Team at Harlow Council recognises that the Private Hire and Hackney Carriage (black taxis) are an important part of the public transport  system and have welcomed the introduction of the Keep Safe scheme as it is widely acknowledged that accessing transport services can prove to be difficult for older people. Extending the scheme to the Private Hire and Hackney Carriage trades will help promote more independence for older residents in the community.  

Two licensed Harlow drivers are the first to sign up to the scheme. One hackney carriage (black taxi) driver and one private hire driver, both of whom are displaying the Keep Safe sticker in their respective licensed vehicles. Keep Safe assistance will be provided in the usual way, which may include transport. Licensed drivers will still have to adhere to the conditions of their licence before providing any journey.

How can my business join?

If you would like your business to join the scheme please contact Becci Court by email: or on 01279 446455