Improving your waste and recycling service

Monday, 25 March, 2019

From 1 April 2019, a new 10 year contract with Veolia will begin for Harlow residents’ household waste and recycling bin collections.

As Veolia is the current contractor the new contract will come into effect with minimum disruption to residents. There will also be improvements made with new services introduced and the new contract saving the council £150,000 a year.

Collections for houses will continue as they are, with food waste collected weekly and alternate weekly collections of recycling and non-recycling. Assisted collections and free separate nappy and incontinence waste collections remain.

There will be some changes before 1 April 2019 to flat-block food waste recycling, with the removal of food waste bins due to high contamination levels. The service also used to be funded by a separate Government grant which no longer exists.

From April 2020, there will be a new separate household collection service for residents who live in houses to recycle textiles, small electrical/electronic items and batteries. A new subscription only wheelie bin garden waste service will also be introduced.

Councillor Danny Purton, Harlow Council’s Portfolio Holder for Environment, said:

“We are pleased to be able to continue our working partnership with Veolia; developing and implementing a more cost effective and efficient waste and recycling service for our residents.

“Households will continue to receive the same service, with new services such as the collection of textiles and small electrical items at the kerbside introduced next year.”

Veolia will take booked bulky household items away and sort out what can be re-used for local charities. This will improve the amount of discarded items that can be re-used and help the local community.

The collection of large household electrical appliances like fridge freezers, televisions and washing machines will continue to be free.

Brand new vehicles will replace the old lorries, helping to reduce Harlow’s carbon footprint and provide a more reliable service to residents.

Keith McGurk, Regional Director for Veolia said:

"Veolia has been Harlow Council’s partner for waste and recycling for the past 17 years. As testament to the great work achieved, we were delighted to be awarded a new 10 year contract for household collections from April 2019.”

Veolia has also committed to do the following:

  • Donate one end-of life vehicle to Harlow College for training purposes
  • Sponsor a Recycled Sculpture competition in 2022 to help mark Harlow’s 75th birthday
  • Hire at least one apprentice and one employee from the Offender Rehabilitation scheme over the contract term
  • Recruit locally to vacancies

For more information on recycling in Harlow please visit