Our policies and procedures

The following items in our Publication Scheme which relate to the category 'Our policies and procedures', covers current written protocols, policies and procedures for delivering our services and responsibilities.

  Information/documents and how this can be obtained
Policies and procedures for conducting Council business Website: Constitution
Policies and procedures for delivering our services

Website: Policies and Procedures

Pay policy statement Website: Pay Policy Statement
Policies and procedures about the recruitment and employment of staff

Website: HR Policies and Procedure

Customer service Website: Contact Harlow - Customer Service and Complaints procedure
Website: Freedom of Information/Environmental Information Regulations - Complaints Procedure
Record management and personal policies Website: Access to Information Policy
Changing regimes and policies Website: Access to Information Fees and Charges Policy (Freedom of Information 2000, Environmental Information Regulations 2004 and Data Protection Act 1998)
  Website: Electoral Register