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Pest treatment

We offer a pest treatment service for a range of different pests, some of the services are free and some you’ll need to paid for.

We only offer pest treatments in residential properties. We do not offer pest control treatments for commercial or industrial premises - you will need to approach a private pest control company.

Free pest treatments

We offer a free pest treatment service for infestations of:

  • pharaoh ants
  • bed bugs
  • cockroaches

You can book a free treatment by calling us on 01279 446655.

We will arrange an initial visit to confirm the identification of the pests - you'll need to have a sample of the pest ready for the visit.

If the infestation is confirmed, the pest controller will book the free treatment with you.

Paid for pest treatments

We offer a paid for pest treatment service for infestations of:

  • wasps
  • mice
  • rats
  • fleas

The treatment costs £50. You will need to make the payment when you book.

Wasp nest treatments cannot be carried out until 1 June each year.

The price for booking two wasps nests is £60.

We cannot offer a service to treat bees. For differences between wasps and bees, visit British Beekeepers Association website

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If you book a treatment for wasps and they are bees, we will only refund £16 for a full price treatment. 


You can get a discount on pest treatments if you receive any of the following benefits:

  • Universal Credit
  • Housing benefit
  • Council Tax Support

The concessionary price is £11.50. You can book by calling 01279 446655.

Wasp nest treatments cannot be carried out until 1 June each year.

Change or cancel a booking

If you need to cancel your booking you must give at least 24 hours’ notice to receive a full refund. You can give us notice by telephone, email or in person

We reserve the right not to refund if you do not give us 24 hours’ notice and we will not offer a refund if you contact us on the same day of collection.

If you book the wrong pest, we will offer a reduced refund of £16. We will not give a refund if you paid the concessionary rate.

Contact information

Contact Harlow
Civic Centre
The Water Gardens
College Square
Harlow CM20 1WG
01279 446655