Last week, the residents of Joseph Rank House on Kitson Way, received a letter from Places for People, the owners of the building, notifying them of the intention to demolish the block.
A council spokesperson said:
"We were made aware of the situation regarding Joseph Rank House last week. This meeting was requested by Places to People so they could let us know of their intentions and that they would be communicating with the residents.
"We have since been in further discussion with Places for People regarding supporting those affected. They have assured us that they will be doing everything they can to work with all residents individually to support them into new housing. In the first instance residents should contact Places for People directly to arrange individual discussions.
"We understand that this news is concerning for the residents of Joseph Rank House, and we will continue to work closely with Places for People. We will provide necessary support where appropriate for those who need assistance from us regarding their housing situation and are already in discussion with Places for People on this matter.
"This process is going to take a number of months so there is no immediate change to anybody's housing situation at Joseph Rank House.
"No discussions have taken place on the future of the site. The priority is to support all residents and ensure they are adequately re-homed. Any further regeneration that takes place on the site will be carried out in line with the wider Town Centre Masterplan.
"This decision by Places for People is separate to their work in their capacity as a Harlow and Gilston Garden Town developer."