Harlow Council is inviting residents to share their views on how the council is performing, whether the town is moving in the right direction and what should happen next.
The council’s 2026 Residents’ Survey launches today (Monday 9 November) and runs for five weeks, closing on Monday 14 December 2026.
Residents will be asked whether they feel more or less proud of Harlow than a year ago, whether they can see improvements happening and how confident they are about the town’s future.
The survey also asks whether the council is keeping its promises, listening to residents, providing value for money and delivering services people can rely on.
Residents can give their verdict on progress across the six missions of Building Harlow’s Future and identify which areas the council should prioritise over the next 12 months. There is also space to share ideas about what should change and what, if anything, the council has achieved over the past year.
Launching the survey, Councillor Dan Swords, Leader of Harlow Council, said:
“Are you more proud of Harlow than you were a year ago? Is our town moving in the right direction? And is your council keeping its promises?
“We want your honest verdict on how we’re doing in running our town.
“Tell us where you can see improvements. Tell us where we must do better. And tell us what would make the biggest difference to you and your family.
“Behind every answer is someone’s experience of living here and relying on the services we provide. That matters, and your responses will help shape our priorities and what we tackle next.
“We’re Building Harlow’s Future, and you should have a voice in shaping it. It’s your town. Your council. Your say.”
Residents can take part online.
Anyone who would like help completing the survey can call the council on 01279 446655. Paper copies will also be available from the Civic Centre.
The survey closes on Monday 14 December 2026.