Assisted bin collections

We provide a free assisted collection service for residential properties in Harlow.

You can request this service if:

  • you find it difficult to move your bins, bags and boxes to the boundary of your property
  • you do not have anyone living in your home to help you

If you have an assisted collection, we will collect and empty your bins, bags and boxes, then return them to where you left them.

You will need to support your request with the reason why you need an assisted collection. The reason could be because:

  • there is no able-bodied person living at your address
  • you have a permanent disability
  • you require short term assistance, due to an injury or operation

If your request is successful, we will add your address to our list of assisted collections.

Review an assisted collection

If you already receive an assisted collection, we may ask you to complete a review to check that you still need this support.

If we have asked you to complete a review, you can complete this online.