Housing Options & Advice Officer

Harlow Council is looking to appoint a full-time Housing Options and Advice Officers to work in the Housing Options and Advice Team on a two-year fixed term contract.

Harlow is an area with significant demand and a small supply of social housing there is a clear need for the Council to continue to provide a Housing Options Service.  There are many challenges the Council faces with diminishing housing options in the private sector, the increase in housing demand and the implementation of the Homelessness Reduction Act.   

Harlow continues to review any new schemes and initiatives that become available to increase homelessness prevention opportunities and the successful applicant will need to support colleagues in the promotion and development of these.

This is a challenging role and you will need good organisational and negotiation skills and a strong commitment to customer care. Ideally, you will have a knowledge of homelessness or Housing legislation and knowledge of housing options available to prevent homelessness.

This role is office based for two days per week and working from home three days per week.

For an informal chat about this post, please contact Karen Vigor, Housing Options and Advice Team Leader on 01279 446362

Our policies support our employees by enabling a positive work/life balance including flexible working where possible.  In addition to this, the Council offers many excellent employee benefits which include, pension scheme, generous annual leave entitlement, health and wellbeing initiatives, employee assistance programme and development opportunities.

Harlow Council is committed to equal opportunities and welcomes applications from all sections of the community.  People with disabilities will be offered an interview where they meet the Essential Criteria on the Employee Profile.