Policies

1. Introduction

2. Our commitment

3. Housing Service behavioural standards

4. Core principles

4.1 Put residents first

4.2 Professional conduct

4.3  Delivering resident focused services

4.4 Equality, diversity, respect and inclusion

4.5 Competency and professional development

Introduction

Our approach

Principles of good enforcement

Regulators code

Authority to investigate or enforce

Inspections

Enforcement options

Power to charge for enforcement action

Unpaid debts and invoices

Non-compliance with notices

Houses in multiple occupation (HMO) licensing

Policy statement

Policy scope

Meaning of best consideration

Land disposal criteria

Charging framework

The land application process

Legislation

Policy statement 

Street names

Criteria for naming streets 

Postcodes provision

Address locality

Guidelines for numbering buildings and commercial units

Procedure for new developments and commercial units

Procedure for address changes

Introduction

The council’s ASB responsibilities

What is ASB

Reporting and dealing with ASB

Working with partners to deliver an effective, value for money ASB service across the community

ASB will be addressed firmly, fairly and proportionately

Concerns for children, young people or vulnerable adults

Information sharing

Introduction

Context

Objectives and key policy areas

Tenancy reviews

The role of Harlow Council

Monitoring and reporting

1. Introduction

2. Scope

3. Policy statement

4. Our commitment

5. Tenant responsibility

6. Audit, compliance and review

7. Policy details

8. Legislation

9. Reporting responsibilities

10. Equalities statement

11. Related policies

12. Key contact

Introduction

Fair and effective enforcement is essential to protect the health, safety and interests of the residents, visitors and businesses of Harlow. Even in a minor case a decision about enforcement action has serious implications for all involved; the general public, businesses, victims, witnesses and defendants.

The Environmental Health Service applies this policy so that it can make fair and consistent decisions about enforcement.

Introduction

What are the guidelines for submitting a petition?

What will the council do when it receives my petition?

Full Council debates

E-petitions

How is an e-petition signed?

What can a petitioner do if they feel their petition has not been dealt with properly?

Contents

Foreword from Councillor Danielle Brown, Cabinet Member for Culture and Community

Introduction

Scope

Key principles

Definitions of domestic abuse

Children as victims of domestic abuse

Reporting domestic abuse

Roles and responsibilities

Action against perpetrators