We may not be able to reply to your request within the statutory timescale, due to the coronavirus outbreak. We will try to respond within 20 working days, but this will depend on our service provision across the council.
We keep personal information about you so that we can provide you with the services you need from us.
We manage all your personal information in line with the Data Protection Act 2018 and our main privacy notice
As a data subject, you have the right to make a request for personal information about yourself, or another person if they have given their consent. This is called a subject access request.
Request your information
To request your data, you will need to contact us in writing and include:
- a description of the data you are requesting
- photocopies of 2 documents which prove your identity (such as a passport, driving licence, medical card or birth certificate)
Once we receive your request, we will provide a response within 20 working days.
You can also request your information by completing a subject access request form (pdf)
The form makes sure you provide all the information we need to make sure we can process your request as quickly as possible. However, you do not have to submit your request by completing this form.
You can read more about how we process and disclose data in our access to information policy (pdf).
If for any reason, you are not satisfied with the way we have dealt with your request for information you can make a complaint
You can get more information on data protection in the Data Protection Act on the Information Commissioner Website
The Water Gardens