Our corporate policy outlines the our missions, priorities and how we will achieve them.
We monitor our performance against this plan to make sure we are achieving these missions and providing the best possible services.
Monthly reports
Our monthly reports include information on key performance indicators (KPIs) and help measure how well we are doing compared to our corporate plan.
Our report is presented as an Excel spreadsheet which tracks KPI targets.
The KPIs support the council's priorities:
- transform our council
- rebuild our town
- invest in our housing
- renew our neighbourhoods
- secure our future
- protect our communities
Each KPI has a target number or percentage and there are G (green), A (amber) and R (red) target ranges for each KPI, with green been best and red worst. We then show how we are performing against this KPI annually and either monthly or quarterly.
Cabinet reports
We also produce a performance, finance and risk report which gives more in depth detail on our performance at each meeting of the council’s Cabinet.