Antisocial behaviour

We will investigate reports of antisocial behaviour in Harlow.

You can find out what is classed as antisocial behaviour from Essex Police

Report antisocial behaviour online

To report antisocial behaviour, you will need:

  • the type of antisocial behaviour
  • the perpetrator’s address
  • if you reported the incident to the police
  • description of the incident
  • whether you are in danger
  • a photo of the incident  (if you have one)
  • your name, address and contact number

 Once we have received your report, we will carry out an initial assessment. 

For more information on how we deal with antisocial behaviour, you can read our Anti-social Behaviour Policy (pdf)

Antisocial behaviour case reviews (the community trigger)

If you have reported antisocial behaviour, and no action has been taken, or if you feel the action taken has been inadequate, you can ask us to review the case through the community trigger.

We will only review your case if you:

  • have reported three or more antisocial behaviour incidents to us or another agency (such as the police or your landlord) in the last six months
  • have reported one or more hate crime incidents to us or another agency (such as the police or your landlord) in the last six months
  • reported all the incidents within one month of the incident happening

To request a case review, you will need:

  • your housing landlord or managing agent details (if you have one)
  • the dates you reported the incidents
  • who you reported the incidents to
  • any incident or reference numbers you have
  • details of the incidents (including the location and who was involved)
  • details of any witnesses
  • anyone else affected
  • how you have been affected
  • if any previous action has been taken
  • your name, address and contact number

Once we have received your review request, we will:

  • acknowledge your referral within 3 working days
  • carry out an initial assessment of your referral within 10 working days

If your case does not qualify for a review, we will contact you to tell you why and the appeal process.

If your case qualifies for a review, we will hold a meeting with the agencies who have been involved with the case. This could be us, the police or your landlord, for example.

During the meeting, we will review how the agencies dealt with your case and then make recommendations on how to resolve the problem.

We will let you know the outcome of the case review and the recommendations within 10 working days of the meeting.

If you disagree with the outcome of the case review, you can appeal to us in writing within 21 days of receiving your decision letter.

ASB Case Reviews

October 2016 - April 2018

Number of Community Triggers received


Number of times the threshold for review was not met


Number of ASB Case Reviews carried out


Number of ASB Case Reviews that resulted in recommendations being made