May elections

You must register to vote in the upcoming May elections before Wednesday 17 April. If you cannot attend the elections, you can apply for a postal vote before 5pm on Wednesday 17 April. Find all the key dates on our election news page.

 

Pay housing and garage rent

You can pay your council housing, garage or hardstanding rent by:

  • Direct Debit
  • online
  • phone
  • online or phone banking
  • standing order
  • post
  • in person at a Post Office or PayPoint outlet (not at the Civic Centre)

You can view your rent account details or print off a statement by signing up for a MyHome account

Your rent is due every Monday for the week ahead. You can pay weekly, fortnightly or monthly, in advance.

If you are joint tenants, you are both responsible for paying the whole rent. This means that if one tenant does not pay any rent, we can demand the full payment from the other tenant.

If you are a council tenant and your garage or hardstanding is included in your council tenancy, then you will not receive a separate garage or hardstanding rent card - payment is included in your housing rent.

If your garage or hardstanding is not included in your council tenancy or you are not a council tenant, you will receive a separate rent card.

We will write to you every year to tell you the amount of rent you should pay.

If we change your rent, we will give you 4 weeks notice in writing.

You will also receive a rent statement for housing every quarter showing your payments and balance.

Statements for separate garages or hardstandings are not sent out.

Direct Debit

Direct Debit is the cheapest and most convenient method of paying rent.

You can choose to pay either on the 1, 8, 15 or 25 of every month.

Most banks will do this free of charge as long as there is enough money in your account to cover the payment. 

To start paying by Direct Debit you will need to:

Online

You can pay your rent online using most debit and credit cards.

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Your transaction may take longer to process due to new security steps required by your bank to confirm your identity. If you cannot complete an online payment, you can try calling the automated payment line on 01279 446600 to complete your payment.

You will need your rent account number.

Phone

You can use our automated telephone payment line to pay your rent.

You need to call: 01279 446600

You will need your:

  • card details
  • rent account number

Online or phone banking

You can transfer your rent payment from your bank account into our bank account, using our bank details.

  • Account number: 23883698
  • Sort code: 20-20-35

You must quote your rent account number as the reference when making a bank transfer.

Standing order

To pay by standing order you will need to:

You will need to manage the standing order, making sure payments are for the correct amount and paid on time by your bank.

Post

You can pay your rent by post using a cheque.

To pay by cheque, you need to:

  • make your cheque payable to Harlow Council
  • write your  account number  on the back of the cheque
  • send your cheque to us in the post

You can post your cheque to us at: Housing Services, Harlow Council, Civic Centre, The Water Gardens, College Square, Harlow CM20 1WG

Post-dated cheques are not accepted. 

In person

You can use your payment swipe card to pay your rent by:

Contact us on 01279 446655 to order your card.

You cannot pay in person at the Civic Centre.

Contact information

Office
Contact Harlow
Harlow Council
Civic Centre
The Water Gardens
College Square
Harlow CM20 1WG