If you are a council tenant or leaseholder and want to improve your housing service, there are many opportunities for you to get involved. We are always looking for more tenants and leaseholders to have their say and help us improve our service. Housing Standards Board This board makes sure we maintain a high level of service to tenants and leaseholders. Tenancy Standards Panel This panel reviews the policies, procedures and performance of the Housing Management Service. Leasehold Standards Panel This panel allows leaseholders to have their say on issues that affect them. Property Standards Panel This panel reviews the standards the repairs service is working to. Tenants Forum Allows tenants to help shape future policies and to hear feedback from the Housing Management team. Leaseholder Forum Provides opportunities for leaseholders to express their views on the services which affect them. Residents' association How to set up a residents' association and a list of the ones which currently exist in Harlow. Annual Report The annual report reviews the work we carried out in the previous year and what we are doing to meet the housing challenges in Harlow. Estate inspections How to join an annual inspection with your local Housing Officer. Designated Persons A Designated Person acts on behalf of other tenants and leaseholders as part of the complaints process.