You can visit us at the Civic Centre, The Water Gardens, College Square, Harlow CM20 1WG.
Our Civic Centre office is open if you need in-person assistance, but please note that support is limited on-site. Most services are available online, making it quicker and easier for you to get things done from home.
Opening times
Warning text
On Wednesday 17 December 2025 we will be opening at 11am due to staff training.
The Civic Centre is open:
- Monday: 9am to 4.45pm
- Tuesday: 9am to 4.45pm
- Wednesday: 10am to 4.45pm
- Thursday: 9am to 4.45pm
- Friday 9am to 4.45pm
Christmas opening times
During the Christmas period, our opening times are:
- Monday 22 December: 9am to 4.45pm
- Tuesday 23 December: 9am to 4.45pm
- Wednesday 24 December: 9am to 12pm
- Thursday 25 December: Closed
- Friday 26 December: Closed
- Saturday 27 December: Closed
- Sunday 28 December: Closed
- Monday 29 December: Closed
- Tuesday 30 December: Closed
- Wednesday 31 December: Closed
- Thursday 1 January: Closed
- Friday 2 January: Closed
- Saturday 3 January: Closed
- Sunday 4 January: Closed
- Monday 5 January: 9am to 45pm
Parking
The nearest car parks to the Civic Centre are:
Bus station
The Civic Centre is a 5-10 minute walk from Harlow Bus Station.