Repairs are carried out by HTS (Property & Environment) Ltd on behalf of the council.
Report a repair
You can report a repair by:
- telephoning the Repairs Centre on 01279 446666
- using your MyHome account
- visiting the Civic Centre, where a free phone service is available direct to the Repairs Centre
- email firstname.lastname@example.org
If your repair is urgent, it is best to phone.
Once you have reported your repair, we will place it into a category with a target time to deal with the repair:
- emergency repair (within 24 hrs)
- urgent repair (within 5 working days
- standard repair (within 20 working days)
- planned works (within 9 months)