National lockdown rules apply in Harlow. You must not leave, or be outside of your home except where necessary. You can now access community testing in Harlow to find out if you might have the virus without symptoms.

Leaseholder repairs


Repairs are carried out by HTS (Property & Environment) Ltd on behalf of the council. 

Report a repair

You can report a repair by:

If your repair is urgent, it is best to phone.

Once you have reported your repair, we will place it into a category with a target time to deal with the repair:

  • emergency repair (within 24 hrs)
  • urgent repair (within 5 working days
  • standard repair (within 20 working days)
  • planned works (within 9 months)